privacy-policy


At ZiroClub.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and current Spanish regulations.


Data Controller

ZiroClub.com

Email: hi@ziroclub.com

Address: Calle Portuetxe, 23A 307 1B 20018. San Sebastián. Spain.


Data We Collect

We collect the following personal data when you make a purchase, register, or contact us:

  • Full name
  • Shipping and billing address
  • Email and phone number
  • Payment information (without storing card details)
  • IP address, browser, and browsing data

Purpose of Data Processing

We use your data to:

  • Process orders and manage shipments
  • Send you information about your purchase
  • Handle returns or claims
  • Send promotions or newsletters (if you subscribe)
  • Improve browsing experience and analyze website usage

Legal Basis for Processing

  • Contract execution (product purchase)
  • User consent (promotional emails)
  • Legitimate interest (service improvement and fraud prevention)
  • Compliance with legal obligations

Data Sharing with Third Parties

We only share your data with necessary service providers (courier services, payment platforms, email tools). We never sell or transfer your information to third parties for commercial purposes.


Data Retention Period

Your data will be kept as long as a commercial relationship exists or for the time necessary to comply with legal obligations.


User Rights

You can exercise your rights of access, rectification, deletion, objection, restriction, or portability by writing to hi@ziroclub.com with a copy of your ID. You also have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es).


Security Measures

ZiroClub.com implements technical and organizational measures to protect your data against unauthorized access, loss, or alteration.


Changes to the Privacy Policy

ZiroClub.com may modify this policy to adapt to new legal requirements or to improve services. Any relevant changes will be communicated.

By using our website, you accept this Privacy Policy.