faq-ziroclub

HOW LONG DOES SHIPPING TAKE?

Orders are prepared within approximately 24 to 72 business hours from payment confirmation.

Once the order has been handed over to the carrier, the estimated delivery times are:

Mainland Spain

  • InPost – Pickup Point: 48–72 business hours

  • Correos – Standard (home delivery): 48–72 business hours

  • Correos – Premium (home delivery): 24–48 business hours

  • DHL Parcel: 24–48 business hours

Portugal (mainland)

  • DHL Parcel: 24–48 business hours

European Union

  • UPS – Home Delivery:
    Delivery time depends on the destination country and the selected service. The estimated timeframe will be displayed during checkout.

During peak periods (sales, launches, or special campaigns), preparation and delivery times may vary slightly.

Once your order has been shipped, you will receive an email with a tracking number to monitor its status.


WHAT ARE THE SHIPPING COSTS?

Shipping costs are automatically calculated during checkout based on:

  • Destination

  • Order weight

  • Selected delivery method

The final amount will be displayed before confirming payment.

Free Shipping

  • Mainland Spain: Free on orders of €80 or more

Free shipping conditions apply exclusively to the territories indicated in the active promotion.


DO YOU OFFER INTERNATIONAL SHIPPING?

We currently ship to:

  • Mainland Spain

  • Mainland Portugal

  • European Union countries enabled during checkout

We do not ship to:

  • Canary Islands

  • Ceuta

  • Melilla

  • Territories outside the European Union


PAYMENTS AND TAXES

All shipments within the European Union are processed in accordance with applicable tax regulations.

Prices displayed during checkout include the applicable taxes according to the destination country.

We do not ship outside the European Union.

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