At ZiroClub.com, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal data when you use our website or mobile applications, in compliance with the General Data Protection Regulation (GDPR), applicable Spanish law, and the policies of platforms such as Meta (Facebook) and Google.
Data Controller
ZiroClub.com
Email: hi@ziroclub.com
Address: Calle Portuetxe, 23A 307 1B, 20018 San Sebastián, Spain
Data We Collect
We collect the following personal data when you interact with us:
- Full name
- Shipping and billing address
- Email address and phone number
- Payment information (processed securely; we do not store card details)
- IP address, browser type, operating system, and browsing data
- App or website usage information (for analytical purposes)
Purpose of Data Processing
We use your data to:
- Process orders and manage shipments
- Communicate with you regarding your purchases or inquiries
- Handle returns or claims
- Send newsletters and promotions (if you have given consent)
- Improve your user experience on our website and apps
- Comply with our legal obligations
Legal Basis for Processing
- Performance of a contract (when you make a purchase)
- Explicit consent (for promotional emails)
- Legitimate interest (to improve our services and prevent fraud)
- Compliance with legal obligations
Sharing of Data with Third Parties
We only share your data with service providers who help us operate our business, including:
- Shipping and logistics companies
- Secure payment platforms
- Email service providers
- Analytics and marketing tools
We never sell or share your data with third parties for commercial purposes.
Data Retention Period
Your personal data will be kept as long as there is an active commercial relationship or as long as necessary to fulfill legal obligations.
User Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data (right to be forgotten)
- Limit the processing of your data
- Object to the processing of your data
- Request portability of your data
To exercise these rights, contact us at hola@ziroclub.com with a copy of your ID. You also have the right to file a complaint with the Spanish Data Protection Agency: www.aepd.es
Security Measures
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration.
Changes to This Privacy Policy
ZiroClub.com may modify this Privacy Policy at any time to comply with legal, regulatory, or operational changes. We will notify you of any significant changes.
Acceptance
By using our website or mobile applications, you accept the terms of this Privacy Policy.